Our Commitment To Quality!
We offer a 100% customer satisfaction guarantee on the quality of craftsmanship and function. If you are unhappy with your pipe when you receive it, you can return your unused pipe for an exchange or refund. Once you have smoked your pipe it is not refundable and only an exchange can be offered. Shipping charges are not refundable and shipping charges to return pipes are not covered by us.
Free 6 Month Warranty!
We offer a free no fault warranty for 6 months on any manufacturer defects or accidental breakage. After this time there is a small material charge to have bowls or stems replaced. $15.00 for a bowl and $10.00 for a stem. This ensures that you will be able to maintain your MacQueen Pipe for a lifetime.